ODBC2 and "Error creating product object" error

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: ODBC2 and "Error creating product object" error

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Error Message

Platform: Windows

Release: 8.5.1

Reproducible: Always

After upgrading a Domino Server from 6.5.6 to 8.5.1 FP1 (64-bit) running Windows 2008 64-bit, a scheduled agent that uses ODBC2 to via LCConnection to connect to Microsoft SQL Server is generating the following error now:

Error #217 - Error creating product object

Initially, I thought this had to do with the Lotus Domino Service running as a "Local System Account" but that does not appear to be the cause.

However, our DB2 connections using LCConnection are working properly.

The ODBC System connection exists on the machine and I can test that connection without any issues. It seems like the connection is failing before it even tries to use the configured information. The ODBC driver for SQL Server is 6.00.6002.18005.

Does anyone have any ideas of what we might have to either install, enable or (worse case) copy into the Domino program files folder?

UPDATE - It appears that the nodbc2.dcx file is not getting installed as a part of the 8.5.1 install. Since Domino cannot find this file, we believe the error above is happening. Posts that we have seen indicate copying an old file can cause Domino to crash.

Thanks!
jv

Feedback number WEBB83SK8P created by ~Laura Dwohipikonyoni on 03/22/2010

Status: Closed
Comments: PMR has been opened with Lotus.